Terms and Conditions

Updated July 2022

Thank you for choosing A Bathe Electrics to carry out work in your home. We make every effort to ensure our work is carried out to the highest standard. If you would like clarity or have any questions on any of the following points please contact A Bathe Electrics directly. The aim of A Bathe Electrics is to make the process of having an electrician a simple and easy process, without any hidden shocks!

If you would like to download the latest version of these Terms and Conditions, please click here.

Deposit/Booking

• At the time of booking there is a non-refundable booking deposit and then depending upon the work undertaken there may be a materials deposit. Deposits made will be deducted from the final bill. If you need to change the date please contact A Bathe Electrics directly at least 7 working days before the work is due to commence. If contacted within this time frame we can agree on a new date free of charge. 

Estimates

• Estimates are not fixed Prices and can vary, estimates are approximate minimum-maximum but never a final price.

Before the Work  

• Please ensure that somebody over the age of 18 will be on the property during the duration of the work and can make decisions regarding the work on behalf of the customer. In the event the landlord/landlady is absent from the premises when the work is to be carried out, it is the responsibility of the landlord/landlady to pass on the relevant information to the tenant about what needs to be done before/during the work and vice versa.

• Please provide access to the area where work is required to be carried out. Items such as furniture, equipment and appliances will need to be moved prior to our electrician’s arrival. If you are physically unable to do this and require assistance to move furniture, then this must be made known before any work is carried out, at which point we will be happy to help. This will be taken into consideration at the time of estimation. However, A Bathe Electrics does not take responsibility if these items are damaged during the moving process.  

• Vital checks on your existing electrical installation will be carried out before any work can go ahead. Before any testing can be carried out on a circuit it is the customer’s responsibility to make sure that all appliances and devices are unplugged. If the customer is unable to do this due to physical limitations, please notify A Bathe Electrics and we will be happy to assist you. If we find that further work is required as a result of these checks, we will discuss this with you before the scheduled work goes ahead.

• If you are hiring A Bathe Electrics to carry out electrical work then your power may need to be turned off completely or intermittently. Please make sure your household is aware and make the necessary arrangements needed while you may not have power. This is particularly important if you are working from home or using medical equipment. If unsure please speak to A Bathe Electrics in advance.

During the Work

• When work is being carried out please make sure that any children or pets do not go near the working area. If you are unsure about how to facilitate this, please speak to the electrician before the work is carried out.

• If the electrician is unable to work because the working area is inaccessible due to the presence of household members, other tradespeople or obstructive items, then time lost will be chargeable to the customer.

• Due to the nature of the work being carried out holes may be needed in ceilings or walls to access or install cables. A Bathe Electrics do not patch, plaster or paint and this needs to be arranged separately. 

• If access is needed under the floor, then carpets and laminate will have to be lifted for the area to be made accessible. By prior arrangement, A Bathe Electrics can do this and lay carpets down again. We will endeavour to do this to the highest standard we can. However, we cannot guarantee that it can be laid back down exactly as it was before. You may need a professional flooring or carpet expert to relay your flooring after electrical work has taken place.

• If there are any signs of dangerous or unsatisfactory existing wiring or accessories found whilst the work is undertaken, then you will be notified. We may suggest that additional work is needed, but only if it is essential or beneficial long-term. We will always include you in the decision-making process.

• A Bathe Electrics is only responsible for the workmanship we carry out, not the work of previous electricians, the customer, or other tradespeople.

Accidental Damage

• If old installations and fittings deteriorate due to necessary testing or repair, then A Bathe Electrics is not held liable.

• Please bear in mind that unscrewing light fittings, switches, sockets and other similar fittings may disturb the paint/wallpaper around the fitting. A Bathe Electrics can’t be held liable if due to poor quality or age of existing materials used in the property causes further damage. 

• If A Bathe Electrics is requested to install an item bought directly by a customer, it must comply with the current wiring regulations and British safety standards. A Bathe Electrics is not liable if the item is/becomes faulty or causes damage. It will be the responsibility of the customer to follow the manufacturer’s procedure to obtain a replacement or refund.

On Completion

• On completion of the work being carried out, the circuit will be tested and re-energized if it is safe to do so. It is the responsibility of the customer to check that all appliances work before the electrician leaves the premises. For example, please check your fridge/freezer.

• If more work is wanted or required to be completed than originally agreed, then extra charges will be made. These would be discussed and agreed upon between A Bathe Electrics and the customer before work continues.

• Unless otherwise agreed, payment will need to be paid on immediate completion of the job. This can be done via BACS, or card payment. (Please note that card payments over £150.00 are subject to a 2% transaction fee) 

• Failure to settle the account when reminded by A Bathe Electrics will automatically start legal claims proceedings at the FULL rate of invoice. All legal costs, late payments fees, and additional labour fees can be added to the invoice as a decision of A Bathe Electrics. There may be a daily interest applied to any long-term outstanding debts until payment is cleared in full.

• The electrical work carried out may result in appliances, such as boilers, alarm systems etc. not restarting or being reset. In this event, A Bathe Electrics will assist as much as reasonably possible to return the item back to working order. However, some appliances may need the services of a professional with expertise in working with the appliance, alarm or boiler.

Warranty

• When appropriate, there will be a VOID warranty sticker on the seal of the product installed. If this seal is broken then your warranty with becoming invalid. If another professional needs access to the product then they may carry out the work but for the warranty to still be valid, you must obtain a certificate as proof that all the work carried out was done so by a professional.

• A Bathe Electrics provides a 24-month warranty on any workmanship and a 12-month warranty for any materials or parts used.  However, this does exclude blubs, transformers, fuses or wear a tear.

Compliance

• For A Bathe Electrics to carry out any work on the property in question you must be the homeowner (or have the homeowner’s permission). Any certificates or building notifications will be made out to the homeowner. If this is a rented property, it is the landlord that A Bathe Electrics would need to consult with, not the tenants.

• You shall be responsible for the accuracy of any designs, specifications and other data, which you or your contractor supply to us, if applicable. It is also assumed that by hiring A Bathe Electrics to carry out the work you have the correct planning permissions required. Please also ensure that if the property is a listed building then the relevant permissions and checks had been done.

• A Bathe Electrics is only responsible for the workmanship we carry out, not the work of previous electricians, the customer or other tradespeople.

Photographs

• Photographs/videos may be taken for marketing purposes. Every effort will be made to ensure that no photographs contain images of sensitive data or children. If you wish for photographs not to be used for our marketing purposes, please make this clear to A Bathe Electrics before work commences.

By agreeing to book A Bathe Electrics you are accepting this agreement and understand your rights to the cooling-off period of 14 days under “The consumer act 2015” is waived as to proceed with the works to be carried out and hereby agree to the above terms and conditions. If you would like clarity or have any questions on any of these points please contact A Bathe Electrics directly. The aim of A Bathe Electrics is to make the process of having an electrician a simple and easy process, without any hidden shocks!